Frequently asked questions

If your question isn’t listed here, you can send your question to  info@kyp.nl. The KYP Project team will answer your question as soon as possible!

Account/Login

  1. How do I create an account?
  2. How do I log in?
  3. How do I reset my password?
  4. How do I change my password?
  5. I’ve already registered but I’m not able to log in?

Activate

  1. My project contains a button with ‘Activate’ on it. What does this mean?
  2. What can I do in an inactive (not activated) project?
  3. If I have activated a project, does it continue running indefinitely?
  4. Can I continue scheduling in an active project, even after the red line (day on which the communication stops)?

Compatibility

  1. In which internet browsers does KYP Project works best?
  2. On which devices does KYP Project works best?

Data limit/usage/storage/updates

  1. What is the maximum size of a file in KYP Project?
  2. What’s the maximum storage space per project?
  3. Does the use of the KYP Project app use up a lot of data from my mobile data plan?
  4. How often can I expect an update to KYP Project?

Communication

  1. Can I link several users to 1 task?
  2. I want to let someone take a look at the planning, but they don’t have any tasks. Is this possible?

Planning

  1. I can see the whole planning, is there a way to just see my own tasks?
  2. Can I simply add unworkable days?